Between 2018 and 2020 I had a regular column in CILIP’s Information Professional Magazine in which I explored different aspects of UX research and design. The columns are all available here.
- Observation: it’s a whole new world (March 2018)
- Behavioural Mapping: decisions and desires (April/May 2018)
- User Research Interviews: learning to embrace the silence (June 2018)
- Affinity Mapping: bringing your research alive (July/August 2018)
- Cognitive Maps: instant access to the worlds of your users (September 2018)
- Love letters straight to your library (October 2018)
- Usability Testing: what do people really do on your website? (November/December 2018)
- Prototyping: prioritising user testing and agility over detail (January/February 2019)
- The ‘Play Library’ at Kista Bibliotek: a UX prototype (March 2019)
- Touchstone Tours (April/May 2019)
- Cultural Probes: a deep dive into user experience (June 2019)
- Recruiting users & non-users for UX research (July/Aug 2019)
- Barriers to UX design: towards a culture of experimentation (September 2019)
- Snapshots of experience: photo diaries and elicitation (October 2019)
- Get a room!: securing a physical space for UX (November/December 2019)
- Trust the Process (January 2020)