Andy is an experienced facilitator and presenter offering training and consultancy in UX (User eXperience) research and design,  creativity and team building using LEGO Serious Play, and leadership.

”I have never been part of training which had such a profound and positive effect on so many participants. It was perfect timing for us as we try to create a strategy for our organisation that is more client centric.’ Brett Patterson – Director Governance and Operations, Libraries Tasmania (July 2018)


‘The LEGO session really opened up our thought process, was stimulating and quickly got everyone involved in our planning goal. The session flew by and was enormous fun. Expertly facilitated too.’
Ed Kragh, Research Director, Geophysics, Schlumberger Gould Research

‘Andy had us captivated with his knowledge, real-world experience and wonderfully engaging style. And with Andy’s coaching we got to do real-life fieldwork with users which was an invaluable way to learn together.’ Robert Lustri, Capital Projects Director, University of South Australia (February 2017) 

‘We were extremely impressed with his intelligent, dynamic and engaging presentation. Andy is charismatic, warm and good humoured and really engaged with attendees.’ Marie O’Neill, Dublin Business School 

‘I would describe Andy’s approach to training and development as innovative, inspiring, dynamic and passionate. If you want someone to revolutionise your training he’s your man. I have no hesitation in recommending him.’ Juanita Foster-Jones, Development Officer, CILIP

Photos © David Scott Photography

Recent Work and Clients (April 2017 – April 2018)


Stadtbibliothek Köln, GERMANY
UX training (2 days) for librarians from across Germany, Austria and Switzerland.

CILIP (Chartered Institute of Library and Information Professionals), UK
UX webinar

University of Sheffield, UK
UX training and  fieldwork (2 days)

ABDU, Metz, Lorraine, FRANCE
UX training (1 day)

Aberystwyth University, Wales, UK
UX training (1 day)

IFLA (Buildings & Equipment Section), Birmingham , UK
UX talk 

King’s College London, UK
UX training and fieldwork (1 day)

ARLG East Midlands, Loughborough, UK
UX training  (1 day)


Glasgow/Stirling /Glasgow Caledonian Universities, Scotland, UK
UX training and  fieldwork (2 days)

Singapore Management University, SINGAPORE
Leadership training (1 day)

National Library Board, SINGAPORE
UX research methods talks (0.5 day)

Library Association of Singapore, SINGAPORE
Consultancy report and UX training and fieldwork (4 days) 

PICS Learning, Sydney, AUSTRALIA and Auckland, NEW ZEALAND
Leadership and UX training (3 days)

Library Association of Ireland: Public Libraries Section Annual Conference, County Wicklow, IRELAND
UX keynote (view on Slideshare)

Institute for Learning Innovation & Development, University of Southampton, UK
LEGO Serious Play facilitator training (1 day). Theme: LEGO Serious Play for learning & teaching.

Library Association of South Africa (LIASA) conference, SOUTH AFRICA
UX keynote and pre-conference 1-day workshop

University of Wolverhampton Learning & Information Services, UK
UX training and fieldwork (2 days)

PICS Learning: Sydney, Canberra, Melbourne, AUSTRALIA
UX, Leadership, LEGO Serious Play (5 days)

Kings College London, UK
LEGO Serious Play creativity workshop 

University College London, UK
UX keynote

University of Surrey, UK
UX training and fieldwork (2 days)

Imperial College London, UK
LEGO Serious Play Facilitator Training (1 day) Theme: LEGO Serious Play for operational excellence.

University of Northampton, UK
UX (team away day)

University of Glasgow, UK
UX presentation & LEGO Serious Play teambuilding 

UX in Libraries Conference III, Glasgow, UK
Chair, Opening Address (2 day conference)

University of Agder, NORWAY
UX training and fieldwork (2 days)

Delft Technical University, NETHERLANDS
UX training and fieldwork (2 days)

Oxford Brookes University, UK
LEGO Serious Play teambuilding (1 day)

PICS Learning: Darwin, Perth, Sydney, Melbourne, AUSTRALIA
UX, Leadership (10 days)

EBSLG Conference, Glasgow, UK
UX workshop

University of Bristol, UK
UX training and fieldwork (2 days)

University of Hertfordshire, UK
UX training and fieldwork (2 days)

City of Glasgow College, UK
UX (1 day)

ABDU (French Library Directors Association), Paris, FRANCE
UX (2 days)

More testimonials

Areas of training and consulting expertise

About me
I am a full-time freelance trainer and consultant with a a strong portfolio of clients in the academic, public and corporate sector. I previously worked as an innovation project manager at Cambridge University Library and as a senior administrator at both Cambridge and Oxford University.  > Read more

Contact details
Please email me if you would like to discuss either training or consultancy proposals.
View my profile on LinkedIn.